Policies
Shipping & Delivery Policy
Fast, reliable, and transparent delivery across India
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Trusted National Couriers
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Express & Standard Options
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Real-time Tracking
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Secure Packaging
Shipping & Delivery Policy
- ◆At Gijayi, every order is packed with care and attention to detail.
- ◆As our jewellery is handcrafted and delicate, each parcel is prepared thoughtfully to reach you in excellent condition.
Order Processing
- ◆All orders are processed after payment confirmation.
- ◆Since our pieces are handmade, processing time may vary based on design and order volume.
- ◆Once confirmed, you receive order status and dispatch updates.
Shipping Time
- ◆We aim to dispatch orders as soon as possible after processing.
- ◆Delivery timelines vary by location, courier service, and external factors.
- ◆Handmade products may occasionally need extra preparation time for quality and finish.
Delivery
- ◆We work with trusted delivery partners for safe and secure shipping.
- ◆Once dispatched, timelines are handled by the carrier.
- ◆Delays caused by weather, holidays, strikes, or unforeseen events are outside our direct control.
Parcel Condition
- ◆If your parcel appears damaged, tampered with, or incomplete, refuse acceptance where appropriate and contact us immediately.
- ◆A continuous parcel opening video is mandatory for damaged, missing, or incorrect item claims.
- ◆Video must show unopened parcel, shipping label, complete unboxing, and item condition after opening.
Delays
- ◆Delays may occur due to high order volume, remote delivery locations, public holidays, courier delays, weather, or operational issues.
- ◆We appreciate your patience and will always support order tracking.
Address Accuracy
- ◆Please ensure your shipping address, mobile number, and email are correct at checkout.
- ◆Gijayi is not responsible for delays or failed delivery caused by incorrect/incomplete address details.
📍 Safe & Secure Shipping
Every package is carefully inspected, securely packed, and tracked for your peace of mind. We prioritize the safety of your precious jewellery at every stage.